Cookie Policy
Cookie Policy
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
Mila India may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from the user's computer when the user closes his browser. Persistent cookies will remain stored on the user's computer until deleted, or until they reach a specified expiry date.
Mila India uses the session cookies to: keep track of the user whilst the user navigates the website; keep track of activities of the user's selected services portfolio; prevent fraud and increase website security. We use the persistent cookies to: enable our website to recognize the user when the user visits; keep track of the user's preferences in relation to the use of our website.
HOW & WHY WE USE YOUR PERSONAL DATA
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. Personal information includes the user's name, address, mobile number, email id and any other contact details shared by the user at the time of registering with our portal.
We may use the user's personal information to:
(a) Administer the website;
(b) Improve the user's browsing experience by personalising the website;
(c) Enable the user's use of the services available on the website;
(d) Send the user marketing commercial communications consented to by the user by virtue of agreeing to the terms and conditions;
(e) Send the user email notifications, which the user has specifically requested;
(f) Deal with enquiries and complaints made by or about the user relating to the website;
(g) Keep the website secure and prevent fraud;
(h) Send the user transaction related information;
Where the user submits personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence the user grants to us.
The User by accepting this Privacy Policy expressly consents to allow us to provide his personal information to any third parties for the purpose of direct/indirect marketing.
We shall also disclose User's personal information if it is mandatory for us to do so under Indian Laws or in compliance of an Order/Judgement by a Court of competent jurisdiction.
SHARING AND TRANSFERRING YOUR PERSONAL DATA
We may disclose information about the user to any of its employees, officers, agents or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose the user's personal information:
(a) To the extent that are required to do so by law;
(b) In connection with any legal proceedings or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) To any person who we reasonably believes may apply to a court or other competent authority for disclosure of that personal information where, in its reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy policy, we will not provide the user's information to third parties.
The user expressly agrees to such transfers of personal information.
HOW WE PROTECT YOUR DATA
We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of the user's personal information. We store all the personal information the user provides to us on secure (Encrypted, password- and firewall- protected) servers.
The user is responsible for keeping the user's password and user details confidential. We will never ask the user for the user's password (except when the user log in to the website). We shall never send the user any emails requesting the user to make online payments, any transaction undertaken by the user in response to such phishing emails shall be at the user's own risk, and we shall not be liable for the same.
YOUR CONTROL AND CHOICES
A user may instruct us to provide him with any personal information we hold about him. Provision of such information will be subject to:
(a) The supply of appropriate evidence of his identity (for this purpose, we will usually accept a photocopy of the user's passport certified by a solicitor or bank plus an original copy of a utility bill showing the user's current address).
HOW LONG WE KEEP YOUR DATA
We keep the user's information for as long as the user's account is active or as per our internal policies. However, in case of direction by Court or legal authorities, we shall retain the user's information for a longer period as may be stipulated by the authorities.
It is the responsibility of the user to ensure that the personal information provided to us is updated. If the personal information which we hold about the user needs to be corrected or updated, then the user is required to make the requisite changes at the earliest.
The User enters any Content (as defined in the Terms of Use/Terms & Conditions) on this website at his own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. User understands and acknowledges that, even after removal, copies of user Content may remain viewable in cached and archived pages or if other users have copied or stored his/her Content.
Any improper collection or misuse of information provided on the website is a violation of the website Terms of Use/Terms & Conditions and should be reported to cc@milaindia.com
The Company may allow users to register or login via social media or any other third party sources, such as, Facebook, Twitter, LinkedIn, Yahoo, or Google, etc. The Company may collect “Personally Identifiable Information”, which includes but is not limited to, name, age, gender, postal address, telephone number, e-mail address, Company Name, Mobile Number , Fixed Line Number, Pan Card Number , Service tax registration or other background information provided by the user, or by any third party regarding the user relating to the user’s Web-activity or other information that can be used to contact the user or identify the user as an individual rather than an automated software. Information availed through third party sources are subject to permissions and licences as granted by the third party. The company may require its users to furnish additional information as may be required to improve user experience or improve our services.
Users registering from external or third party Websites may be required to furnish additional information to register, subscribe to or signup for our services.
The company employs several third-party specialist companies and persons to perform specific tasks on our behalf for which the company may need to share your personally identifiable information with them to provide some or all of the products or services for which the user may have subscribed for. Unless the company informs the user otherwise, our agents do not have any right to use the personally identifiable information that we share with them beyond what is necessary to assist the company in performing such tasks efficiently. Such services may include, but are not limited to, mail courier services, email delivery services and money transaction services, etc.
We employ the best level of cyber security as per industry standards and undertake privacy audits periodically to provide the patients a safe and secure experience on the website. We are compliant with the Intermediary Guidelines and Reasonable Security Practices and Rules under the Information Technology Act, 2000.
The website uses industry-standard methods of securing its databases of user information and data shared on the website by users, such as, if and where appropriate, firewalls and limits on who can access user information databases. However, please keep in mind that there is no such thing as perfect security on the Internet.
If user has any clarifications with respect to this privacy policy or our treatment of their personal information, they can send an email to cc@milaindia.com
The company reserves the right to amend this Privacy Policy from time to time. Use of information that the company collects now is subject to the Privacy Policy in effect at the time such information is used. The User agrees that he will routinely check this link for any updates and changes to the Privacy Policy. The amendments to this Privacy Policy shall be binding on the User from the time when it is updated on our website/portal.